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Network enginner - 2nd level

Network engineer - 2nd level support

K nam do tymu hladame kolegov na poziciu 2nd level Network engineer. Praca v mladom kolektive praca na ticketoch, obcasne kontaktovanie zakaznika v ANJ, priamy pristup do siete zakaznika, medzinarodny tym, moznost skoleni, stravenky, slevy na sluzby od zamestnavatela, 1/4 motivacne bonusy, praca v okoli centra Prahy

V pripade zaujmu mi napise PM

Responsible to operate Services on production (LAN/WAN, Fixed Voice, mobile Etc.) and providing support for core network and other customer services.Owning incidents, resolving them swiftly and drives through to final fix, working with customers and other internal teams . Minimize controllable outages by ensuring that services are proactively monitored. Escalation to vendor management and other internal teams to ensure prompt and satisfactory resolution of issues. Provide concise and relevant action plans for SMC service desk to resolve network and customer issues efficiently. Communication and documentation of SLA affecting outages to back office management team.

Your role will be working in reactive team, handling most critical incidents impacting business, providing immediate support or fix on WAN, LAN and Voice services. Training and coordinating service desk. Communicating with escalation team, incident management team. Providing high level support for customer and service desk. Mainly working (fixing, changing, configuring) on WAN and LAN issues with BGP, ACL, WAN connectivity, QoS, HSRP, STP, trunks, vlans, port security, SLA track, PBR on all kind of connections (PPP, ADSL, Frame Relay,VPN...), fixing issues on data centers using EIGRP, OSPF (up to cisco 6500 series)

Supporting :
services for 125,000 employees
2400+ remote sites accross 28 European countries
3000+ routers
9300+ switches
4700+ AP
250+ WLC
100,000+ LAN Ports
60,000+ fixed voice devices

Možnosti a ceny dopravy
Praha Vinohrady

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