Income administrator

type: full-time

We search for new colleague to our income team. If you are interrested to work for international banking company in young team and fit the below requirements, please send me your CV to post.

Income Administrator (female/male)

1. Field of Activity

Income is handling and processing all types of Income events (redemptions, coupons and dividends) on securities. Working in a dynamic and international environment, you will contribute to assuring internal and external customers receive quality service throughout the whole processing chain.

2. Main Tasks/responsibilities:

 Process all types of coupons and redemptions linked to the US domestic market and dividends events on all domestics markets
 Actively follow up missing data using internal and external datasources
 Handle all pre and post payment exceptions
 Reconcile cash and securities differences
 Monitor and solve customer queries
 Prepare and notify customers of income events
 Strengthen relationships with agents and depositories
 Take initiative and participate in continuous process improvements
 Answering of all customer queries
 Training other staff, units

3. Qualification & Skills
 Secondary school, University degree is plus but not absolutely mandatory
 Language Level:
 English: very good written and spoken English required (daily communication with internal and external parties)
 French/German: not mandatory
 PC literate, good knowledge of MS Word and Excel (knowledge of MS Access is a strong asset)
 Experience: there is no need to have experience in the banking/financial sector, but candidate can ideally have some previous experience
 Good analytical skills
 High level of time flexibility
 Strong team player in a multicultural environment
 Excellent organizational and communication skills
 Process-oriented and logical work approach
 To be able to work under pressure and be able to work in the team
 Complexity: the future employee should be able to think complexly (and not only to be focused on a single process step, he/she should be able to assume the risks and impacts on all areas)

Other Information

Working Hours
 Working Hours: shifts early as 07:30 and late as 19:00 (service has to be delivered from 08:30 until 18:00)
 6 times per month late shift until 22.00 needs to be covered
 Working on Public Holidays: the service has to be covered during all public holidays (shifts between team members), except on 25 December and 01 January

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