1. Unconscious Incompetence - this is the stage where you don't know that you don't know
2. Conscious Incompetence - this is the stage that you KNOW YOU DON'T KNOW
3. Conscious Competence - this is when you know that you know, but you have to consciously think about it
4. Unconscious Competence - this is when it is second nature ; this is when the information is part of you; this is when you know it just as easily as you know your own name; this is when it is fully internalized and is just automatic.