"What are you listening for in therapy?
I’m listening for content. I’m listening for the process of what’s being communicated, by whom, through what verbal and non-verbal means, at what pacing, with what rhythm. I’m listening for inconsistencies across content and process. I’m listening carefully when language stops or is difficult to access. There are times when people have a lot of difficulty finding language for their experience. I’m particularly interested in those moments, because [often they are] very fruitful places for newness to emerge. I’m listening for silences, I’m listening for absences, for what’s not being said. I’m listening for silence as punctuation, not as a gap, but as a full, meaningful, shaped moment in a conversation. "
Inside Stories: "RADICAL LISTENING": AN INTERVIEW WITH DR. KAETHE WEINGARTEN
http://www.insidestoriesonline.com/2013/03/radical-listening-interview-with-dr.html