wow, do pul hodiny resolved, bravo..
Dear xxxx,
Good Morning to you, my name is Michelangelo and I 'll be happy to assist you with your case today.
I am sorry that your Purchase, "Tomes," is not functioning as you expected.
Under the circumstances, I've determined that a refund is appropriate. In seven to ten business days, a credit of 4.49 euro should be posted to the credit card that appears on the receipt for that purchase.
pekny .)