Ev clinic se po stellantisu pustil do Kia.
Kia_Worldwide seems aware that Croatia is Still Yugoslavia, Stuck in Roaming and That We’re a Nation Still Carving Stones
Kia connect doesnt work in Slovenia, Croatia (EU) and other south east countries, but it was sold as part of product.
What we’re seeing here is absolute market discrimination, unfair commercial practices, violations of the Sale of Goods Directive (2019/771), consumer rights on the single market, the Roaming Like at Home Directive, and much more.
We’ve been contacted by numerous disappointed KIA owners, with email transcripts and screen shots of neglectance, frustrated not only by KIA’s poor services but also by Kia Europe apparent unwillingness to resolve these issues.
KIA delivers vehicles equipped with 5G connectivity modules and markets them as having “Kia Connect,” yet none of these features work in certain regions. Why? It seems they assume roaming in a so-called “third-rate country” like Croatia is too expensive.
Additionally, we have received frequent reports from owners alleging what appears to be warranty abuse practices (how we call them waranty rape) where legitimate claims are denied, pushing repair costs onto customers. Based on these reports, it seems plausible that KMAG may internally manipulate statistics to present “successful results” to KIA Korea—potentially at the expense of both customers and the brand’s reputation.
The same pattern is now being seen with Kia Connect in the Balkans. It’s absurd that even for owners who are actually in roaming, KIA hasn’t enabled the simple option to insert their own SIM card to use the Kia Connect app.
This is exactly why low-quality manufacturers like KIA shouldn’t be supported, and this case shows why no one should support brands that discriminate against the entire Southeast European region. And other brands with positive practices should be supported based on real experience.
For those unaware, Tesla vehicles have been operating in the EU since 2012. The moment any country joined the EU, internet connectivity in Tesla vehicles worked the next day. The app has always been fully functional, regardless of location, and owners have always had the option to use their own SIM cards. This has been working in our so-called “Yugoslavia” for over 12 years now.
So thats why you should buy Tesla or other brands even if it is not your style, but if it represents respect and care to customer. Thats why Tesla is king of the road.
Best regards to KIA HQ in North Korea.
And dear KIA balkan owners get involved into debate. How many are there without app